Responsibilities

• Attend to customer enquiries via hotline calls, emails, and walk-in customers.

• Process customer orders, enrolments, and purchase transactions through various sales channels.

• Prepare daily sales reports and verify payments received against transactions and stock records.

• Check invoices against order forms to ensure accuracy of entries.

• Issue products to customers and coordinate packing of goods for delivery or courier services.

• Coordinate with courier providers to ensure timely dispatch and delivery of orders.

• Perform daily stock counts, assist with stock replenishment, and maintain proper inventory records.

• Provide after-sales support and handle basic repair coordination when required.

Requirements

• At least 3 years of experience in customer service, counter sales, or sales administration.

• Good verbal and written communication skills.

• Proficient in MS Office applications.

• Able to work independently while maintaining good teamwork.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856